We are committed to sustainable tourism and the protection and preservation of the mountain habitat and local communities. As such we abide by and support local conservation projects and policies for the continued evolution and protection of the mountain environment and its inhabitants. We choose to work with guides, companies and accommodation who share the same values.
We were voted in the top ten ethical companies by the Guardian in 2019 and are regularly mentioned in articles relating to responsible travel and ethical travel.
All our guides and accommodation providers are local to the area. We prioritise small independent accommodation providers especially those who themselves promote and use local products and / or homegrown food. We don’t use international hotel or accommodation chains unless they are fully committed to supporting the local economy. For activities we don't import foreign guides or instructors, preferring to use local guides and instructors who have obtained the relevant qualifications and who are dedicated to their chosen sport or activity.
Our client liaison representatives who meet and greet clients whilst on holiday are all local to the area. We believe that using local people who are passionate about the area they live in and the activities available ensures a high quality of service and a real insight into mountain life, which we believe is a valuable experience for our clients.
We pay all our suppliers the going rate to ensure they are fairly paid.
Our list of activities only include those which have a minimum impact on the environment, such as walking, rafting, etc. We respect and support local conservation / erosion projects by following guidelines issued by the Ecrins National Park and ensuring our clients are made aware of any specific guidelines that may affect them. Eg carrying rubbish down from refuges / high mountain walks.
Activities such as skiing, which have questionable environmental impact, still appear on our list as they still form an important part of the local economy in the mountains. However we actively promote alternative winter activities around main ski areas with the aim or providing alternative employment options for ski dependent suppliers and also to educate tourists so they can appreciate the great variety the alpine environment has to offer in the winter outside of skiing.
All our guides are fully trained in environmental sustainability as a part of their diplomas and they educate our clients about the mountain habitat during the activities.
We don’t print brochures and keep paper use to a minimum in the office preferring electronic distribution as our main means of communication with clients.
For 2020 we have introduced a responsible environmentally ethical commitment to all our supplier contracts asking accommodation providers to reduce single plastic use in food and toiletries.
We work closely with the Touirst Office and support their projects for sustainable tourism and in particular the impact of tourism on local agriculture which is often the traditional way of life in mountain areas. We include local events that support and promote local farming traditions, food production and markets in our itineraries and advice for things to do for our clients to help support the farming community and raise awareness of their culture. We also include a selection of local products in our welcome gift to clients to support and promote the local economy.
We partnered with Mossy Earth in 2018 to offer our clients the opportunity to offset their carbon footprint from travelling to our destinations by buying a native tree for one of their re-wilding schemes. Please read about our Carbon Offsetting scheme for more information. From 2020 onwards we will be including a tree as a part of every holiday booked with Undiscovered Mountains - it will no longer be an optional extra.
We are also active supporters of Tourism Concern and proud to be on their Ethical Tour Operators List. We are running an Eco-challenge in partnership with Tourism Concern and donate 50€ for each successful challenge to the charity.
We are also members of Responsible Travel and EcoCompanion who both promote our holidays. Pebble magazine, who provide information and inspiration on ethical fashion, food waste, green living , ecotravel and sustainable design, also listed us in the top ten eco-friendly travel companies for 2017!