Terms and Conditions

Each mountain range we work with is an independent business and is a franchise of the Undiscovered Mountains brand. As such each mountain range will have their own terms and conditions, which you can see at the bottom of the holiday pages.

In general these will all be very similar standard holiday terms and conditions but there may be some slight differences. All our fanchises are compliant with the European package and travel rules and regulations and will be members of ABTA or similar organisations.

By signing a franchise agreement with Undiscovered Mountains, our franchisees commit to our values and high standards of customer service and quality of activities and services. Your safety and enjoyment are our priorities!

When you book a holiday you will be entering into a contract with the franchise operating in the mountain range you have chosen. We work with franchises because they are the local experts in their mountain range.

Undiscovered Mountains endeavours to present an accurate representation of the activities, accommodation and holidays available across the various mountain ranges and franchises.