We just came back from our "Multi Activity Holidays" in the Alps, and it was absolutely great. Everything was perfectly arranged and the communication very fast and friendly. They really thought along with us and our wishes, and did everything they could to arrange things for us (we had our dog with us, which made the planning a little bit more difficult).
Sally welcomed us at the accomodation when we arrived, and talked us through all the details in the itinary. She also gave us extra suggestions and tips for great hikes, nice restaurants etc. During the rest of our stay we were regulary in touch, and if something came up it was very fast arranged.
The local guides where all very knowledgeable and enthousiastic. They really gave us a great experience. We also liked that they are all very invested in their environment and sustainable tourism. No mass-activities or tourist traps, but really getting to know the beautiful surroundings where you are staying.
We were so happy with our experience and the beautiful surroudings, that we are already planning on coming back this winter for a winter holiday.